Which of the following is a key technique for team support during change?

Prepare for the City and Guilds Level 3 Business Administration Exam with comprehensive study materials including flashcards and quizzes. Master key concepts and excel in your test with detailed explanations and practice questions.

Clear and supportive leadership is essential during times of change because it helps to create an environment of trust and stability. When team members see that their leaders are providing direction and encouraging support, they are more likely to feel secure and motivated to embrace new initiatives. Good leadership involves listening to team concerns, explaining the reasons for the change, and providing reassurance, which fosters collaboration and minimizes resistance.

In contrast, implementing strict protocols can create a rigid environment that stifles creativity and adaptability, especially when flexibility is needed during transitions. Immediate termination of underperformers may contribute to a culture of fear and low morale, leading to decreased productivity and engagement among remaining team members. Avoiding communication can leave employees feeling uninformed and anxious, which could exacerbate uncertainty and hinder the overall effectiveness of the change process. Therefore, clear and supportive leadership stands out as the most effective technique for fostering a positive team dynamic during periods of change.

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